Looking for a Tour company that gives you a comprehensive and memorable experience of the Pearl of Africa, Carltin Uganda Safaris is the best choice for this.

We are a Tour and Travel company dedicated to providing our customers with the best tailored safari of Uganda according to their budget and expectations. Carltin Uganda offers the best packages for diverse exploration of unrivalled experiences allover Uganda and East Africa including gorilla trekking, wildlife viewing, bird watching, hiking, golden monkey trekking, etc. Among many activities, we take responsibility of your travel needs including but not limited to; acquisition of visas, booking trekking permits, arranging travel insurance, transportation across destinations, private car hire or car rental services, cargo transportation, hotel booking and reservations, airport transfers and overall tours & travel consultancy.

We have a diverse understanding of beautiful tourist destinations in East Africa and surely provide the best quality options to our customers at affordable rates.

Carltin Uganda is  fully licensed by Uganda Tourism Board and a member of different professional associations including Association of Uganda Tour Operators, Association of Uganda Travel Agents (TUGATA) and has well trained and experienced staff ready to serve and help you get the much-needed value for your money.

Carltin Uganda works hand in hand with other local guides within various tourist sites to provide the best services to travelers in such activities e.g., gorilla trekking, community walks, hikes, rock-climbing, white-water rafting, etc.

We help to make your hotel reservations seamless, transport to different sites, as well as help with booking trekking permits, which are usually limited.

Mission Statement.

Our quest is to fulfill our customers’ itinerary dreams through customer satisfaction and customer centered service, hospitality and efficiency that exceeds expectations and industry standards, by providing the best travel options while maintaining quality performance, ethics and consistency.

We strive to generate income through tourism and consequently partner with the local communities through empowerment initiatives, from sponsoring awareness programs for girls to  promoting women entrepreneurship in the places we visit. 

Our core values:

We aim at promoting sustainable tourism, optimum environmental and cultural heritage conservation through the following values;

Honesty

Our first core value is providing services to our customers with honesty and providing perfect information about different options they can choose from as well as advice on the best options.

Reliability

Our aim is to provide reliable service to our customers with our solid employee base that is always on standby to offer reliable services.

Quality

Providing quality services is one of our main objectives and our focus is on constant improvement to meet and go beyond customer expectations.

Team work

We work as a team with the commitment of gender inclusivity to fulfill employee needs and meet our targets in providing unmatched services and effective implementation of all our objectives.

Value addition

We strive to always add value through our activities with revenue generation, customer satisfaction, employee satisfaction and community inclusiveness and empowerment.

Community and Culture

People and culture are part of our core values and we work to inspire and include local community into our employee base and promote team spirit in order to implement strategies while respecting cultural values and coherence.

Safe and respectful Environment

Creating a safe and respectful environment is non negotiable for us. We have zero tolerance for any form of discrimination or harassment. Our travelers can embark on their adventure assured of a space they are respected, heard and supported.

Continuous improvement.

Continuous improvement is one of our major aims and work towards this through continuous employee training, valuing feedback from travelers and rebranding in order to come up with the best strategies for promoting sustainable tourism.

Company objectives:

Specific objectives include:

1. To help travelers with managing their travel requirements in order to enable them explore pearl of Africa conveniently.
2. To offer pocket friendly travel options to travelers coming to Uganda.
3. We aim at providing high quality and innovative services that add value to the tourism sector.
4. To keep updated with perfect information on different issues affecting the tourism sector.